In today’s digital world, businesses have several marketing channels to choose from. However, bulk SMS marketing still remains one of the most effective ways to reach out to customers. Despite the rise of social media, email marketing and instant messaging apps, SMS still has a 98% open rate and is read within just a few seconds of being received. In this blog post, we’ll explore what bulk SMS marketing is,…
Welcome to our new Bulk Messaging Solution Platform! We are thrilled to introduce our Bulk Messaging Service, designed to make customer engagement a breeze. Our new portal boasts a range of features that will help you communicate more effectively with your clients and ultimately drive revenue. One of the key upgrades to our service is the newly designed user-friendly interface. We’ve streamlined the platform to provide a seamless user experience,…
In line with our mission to help Ghanaian businesses grow and expand their reach, We are excited to announce a partnership between mNotify and Ghana Startup Network! Ghana Startup Network is the premium association and mouthpiece of startup entrepreneurs in Ghana, with a mission to build globally competitive startups, increasing their chances of survival and enhancing their growth, via engaging seasoned entrepreneurs for knowledge sharing, government, regulators, financial services providers,…
It has been 10 years of bridging the communication gap between organizations, businesses and their customers. We launched our 10th-anniversary celebrations in Accra under the theme, ‘Customer Engagement and its impact on modern businesses. The anniversary highlighted the impact of technology, effective communications between businesses and their customers, and the use of smart messaging tools such as chatbots. Speaking at the launch of this milestone celebration, our CEO, Mr Ronald…
SMS marketing is an effective marketing channel for businesses. Research shows that text messages have a 209% higher response rate than phone calls, emails, or social media messages. Although SMS marketing offers countless advantages, your business’s approach to SMS marketing must be careful. You don’t want to irritate your customers with unwanted texts or messages that arrive at the wrong time. The mNotify platform is designed for easy SMS promotional…
Like everyone else, business owners occasionally need a night off. What better way to unwind than to spend the evening binge-watching Netflix? But if you watch the perfect content, even a night spent being a couch potato might spark inspiration. The Founder There is a little bit of controversy around who the real founder of McDonald’s is. This movie offers insight into that. The Founder tells the true tale…
In today’s multimedia business world, social media and emails are among the best ways to reach out to your customers, but what do you do when your customers do not have access to the internet or cannot read or write? What about busy customers that do not have enough time to read and do not use social media? The solution is Voice SMS. I bet you are wondering what exactly…
Upgrade of Web Application Introduction This is the latest release notes for the Web Application. It is our top selling product, and we want to keep customer loyalty at all time high, so making these changes is essential in creating more engagement around the product Overview We needed to make the changes below in order to keep the product usability stable and deliver outstanding customer satisfaction to our base. The…
Speak, Record, Send The benefits of frequent customer engagement cannot be over-emphasized or downplayed in the current world of growing businesses. Customer satisfaction is at the core of every business, hence the emergence of a plethora of tools and strategies to reach them. It is essential that however complex the tools of communication to reach customers are, they also be as personalized as possible. Bulk Voice Call is one of…
AI has been revamping the ways of communication for businesses both with external and internal customers. Going further, chatbots are predicted to move from simply user-based queries to more advanced predictive analytics based on real time conversations. with the emerging chatbot trends and market outlook, it is crucial for businesses to adopt innovative ways to deliver continuous customer engagement. A chatbot is an artificial intelligence (AI) software that can simulate…
