The all-inclusive virtual phone system for modern businesses.
Equip your customer support teams with the right tools to delight your clients with every interaction. No hardware or downloads, just Plug-n-Play into our cloud call centre solution.
mNotify creates the right call center for your business. From establishing your call center from scratch to providing a voice solution that helps you answer calls, order processing, appointment bookings and many more.
Reporting
Request and receive insights on call duration and peak times to help improve your global call center.
Record and archive
Store your call recordings in a single, accessible location. Automatically record incoming and outgoing calls.
Inbound Voice Recording
Automatically record and store inbound voice calls. All recordings are easily categorized and retrieved.
Answering Machine Detection
Voice instantly identifies answering machines, saving you valuable calling time. Either hang up or leave a message as a default.
Lookup
Avoid calling defunct phone numbers. Lookup and HLR scour your contact list of numbers no longer in use.
- Financial institutions: IVR system includes banks where customers can trace their transactions or enquire about their balances
- Car tracking companies
- Humanitarian organizations
- Merchants and retail outlets such as supermarkets.
- Debt collectors
- Logistics companies
Set up the call configuraton that suits your needs.
Decentralized Call Centers
Build decentralized call centers that can reach any global number. Our global infrastructure allows you to build a cloud-based call center in no time.
Caller ID
Let customers interact with a local number. Adopt a Number and give your caller ID the right dial code.
Masked Numbers
Safeguard privacy with our masked numbers, keeping customer and employerr details anonymous.
Custom Hold Music
Make the wait of inbound callers more pleasant by uploading your choice of an audio file.
Transfer Call
Direct customers to the appropriate extension quickly and easily through our Voice platform.
Interactive Voice Response
Streamline the customer experience of your call center by adding IVR to the flow for inbound calls.
Cloud Telephony
Start building your call center immediately without investing in conventional business telephone equipment.