Chatbot Development
We enable business organizations to build robust, industry-specific Chatbot applications on Whatsapp and automate your business queries using chatbot technology in Ghana and start generating leads on autopilot.
What is a Chatbot
A chatbot is a computer program that simulates human interaction through Artificial Intelligence. Chatbot development involves creates chatbots that interpret anything you say or type and accordingly respond by answering or executing the command.
Chatbot Development
Our team is well versed to build Whatsapp chat Bot that eventually creates the boulevard for millions of users available online. With our Whatsapp bot framework, you can deliver automated customer support, interactive experience, and eCommerce guidance.
Benefits of using chat bot development
- Can be scaled quickly allowing you to be the change instead of being be a part of it
- They offer easy to use interface and can be encoded to perform automated actions
- Chat Bots are comparatively less expensive and easy to build but with higher adoption rate
- Chat bots are more human and can also be programmed to serve in different languages
- Automated transactions and workflows
- It improvises mobile marketing efforts and eventually yields better results for you
- They offer personalized interaction which eventually increases customer retention and loyalty
- Friendly and realistic language makes you interact efficiently with your users
Features of a Chatbot
Lead Generation
According to Nielsen, texting occupies 14.1% of consumers’ mobile time. Email is just 5.3%. If you want to reach leads, message them where they’re already spending time.
Engagement
Get notified of new customers and engage them before they leave, Solve customers pain points in realtime.
Inclusive Portal
Manage all your social chats conversations in one easy to use portal.
Support
Provide instant support to your customers which improves usability and customer satisfaction.
Surveys
Discover how your consumers view your business and service. Which in turn helps you improve your Services.
Database building
Build a mobile database that you will need for marketing strategy which in turn delivers value to customers and achieves your business objectives.
Send feature-rich communications
- Can be scaled quickly allowing you to be the change instead of being be a part of it
- Drive engagement and standardize replies with Quick Replies and Call-to-Action buttons
- Send and receive media files like images, audio, and PDFs
- Share locations on a map with outbound Location Messages
- Understand message engagement on a per-contact level with Read Receipts